Special Offers! – Christmas hampers and discounts
Frequently Asked Questions
Egrocery is a grocery store that delivers fresh foodstuff, groceries, pastries and treats,healthy products, baby products and more. Its your one stop shop in getting all your products seamlessly while making your shopping experience stress free.
- We deliver fresh foodstuff: ( meat, frozen foods, fruits, vegetables, provisions, sea food. )
- We deliver fresh food items for restaurants, shops, offices, businesses, churches, schools and more.
- We cut fresh vegetables, grind tomatoes, clean beans and any other services to make your work stress free based on your preferred order.
- We deliver groceries both in wholesale and retail prices.
- We deliver pastries (freshly baked banana breads, cakes, healthy treats, doughnuts, small chops, meat pies, chin-chin, cookies, etc.)
- We deliver baby items (diapers, wipes, cereals, formula, feeding items, skincare and essentials)
Yes, we deliver nationwide. Fresh and perishable items are delivered within Lagos only, while dry groceries, baby items and packaged pastries can be shipped anywhere in Nigeria.
- Lagos deliveries: Same day or next day depending on order time.
- Outside Lagos: 2–5 working days depending on the logistics provider.
- Pastries: Usually 24–48 hours notice is required for freshly baked items.
You can place an order directly on our website by adding items to your cart and checking out. We also accept orders via WhatsApp or Instagram DM when necessary.
We accept:
- Debit cards
- Bank transfer
- USSD
Your security is our priority. We use Paystack to handle your card details securely.
We currently do not offer payment on delivery. All items needs to be paid for before it can be delivered.
Absolutely. All pastries are freshly prepared once your order is confirmed. No old stock or frozen pastries.
Yes! We can prepare bulk pastries for events, offices, schools, and parties. Custom flavors and packaging are available.
Yes. We source directly from trusted distributors. All baby products are authentic, sealed, and safe for infants.
Returns are accepted for:
- Wrong items delivered.
- Damaged items.
- Expired or compromised products.
Perishable groceries and pastries cannot be returned once delivered unless there is a clear issue.
After checkout, you’ll receive updates via SMS, WhatsApp, or email with tracking details for delivery or courier shipping.
Yes, we offer wholesale pricing for:
- Foodstuffs
- Baby items
- pastries
- Bulk grocery orders
Contact customer support for bulk price lists.
Yes! We curate customized hampers for festive seasons, birthdays, baby showers, corporate gifting, and food packages for staff welfare.
All food items are sourced fresh, cleaned, and packaged hygienically. Pastries are prepared in a sanitary kitchen environment, and baby products are sealed and safety-verified.
You’ll be notified immediately with options to:
- Replace the item
- Wait for restock
- Receive a refund for that item
Yes. You can pick a preferred delivery date during checkout or inform our customer support.
You can reach us via:
WhatsApp: click the chat box Whatsapp option
- Phone call: 09160367208
- Instagram DM: @egrocery.ng
- Email :admin@egrocery.ng
- Live chat on the website